A new government organization, going through a major digital transformation to create a multi-channel one stop shop for all NSW state government services.
Redesign user journeys and applications to enable users to do transactions online.
Lead UI/UX Designer
Worked with a large agile team, external consultants, and external developers, stakeholders. Designed concepts for presenting to government executive level team.
– UI/UX and Visual Design
– User flows
– Wireframes in Axure
– Mobile app design
– Transaction designs including Vehicle Registration Renewal, Driver License Renewal
– My Account UX design and functionality
– UI Kit