Service NSW – Website and App
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Service NSW – Website and App

Government Digital Transformation Project

About This Project

Service NSW
A new government organization, going through a major digital transformation to create a multi-channel one stop shop for all NSW state government services.

 

GOAL
Redesign user journeys and applications to enable users to do transactions online.

 

ROLE
Lead UI/UX Designer

 

APPROACH
Worked with a large agile team, external consultants, and external developers, stakeholders. Designed concepts for presenting to government executive level team.

 

KEY WORK
– UI/UX and Visual Design
– User flows
– Wireframes in Axure
– Mobile app design
– Transaction designs including Vehicle Registration Renewal, Driver License Renewal
– My Account UX design and functionality
– UI Kit

Date
Category
App, UX/UI, Visual Design, Website